Turn client messages into confirmed orders
ClientOrder gives wholesalers and B2B suppliers an AI ordering agent for every customer account. Customers order naturally by message; ClientOrder checks catalogue, history, pack sizes, pricing, substitutions and approval rules, then creates a supplier-ready draft with SKUs, quantities, confidence, review notes and approvals.
Manchester Office
Message-to-order transformation
Structured supplier order draft
Customer-specific pricing and review controls
A4 copy paper
PAPER-A4-80G-5RM x 5
£107.50
Black ballpoint pens
PEN-BLK-BALL-50 x 10 packs
£34.00
Printer toner
TONER-HP-410X-BLK x 2
£81.70
Desk wipes
WIPES-DESK-200 x 4
£23.60
Estimated total
£246.80
The supplier order problem
Customers order in shorthand. Supplier teams still need operational detail.
B2B suppliers receive repeat orders across email, WhatsApp, phone notes, web chat, Slack and Teams. The message may be natural, but the order still needs to become exact, reviewable supplier data.
How it works
Agent-first, channel-second ordering.
Customer messages naturally
A customer asks for repeat stock, a budget cap, a location or a delivery constraint in plain language.
ClientOrder checks catalogue and history
The shared order brain matches the message against customer history, pack sizes, approved substitutions and supplier catalogue data.
A structured order draft is created
The draft includes matched products, quantities, prices, stock status, confidence and unresolved questions.
Supplier reviews, edits and exports
The MVP keeps the supplier team in control before anything moves into operational systems.
Customer ordering experience
Natural ordering without making a marketplace.
Start with a branded web ordering link, then extend to WhatsApp, email, Slack and Teams. Every channel should call the same order brain, use the supplier catalogue and produce a reviewable draft.
The point is not another portal for customers to search. It lets approved customers say what they already say, while the supplier still controls catalogue matching and review.
Branded web ordering link
WhatsApp-style ordering
Slack and Teams
Customer messages
Plain language, supplier-owned catalogue
Supplier control and safety
Useful ordering automation, without giving up control.
ClientOrder is built to assist supplier teams, not bypass them. The MVP creates clear drafts with confidence, questions and audit context before anything is approved or exported.
Catalogue is source of truth
Drafts only use supplier catalogue SKUs. AI must never invent products or codes.
Substitutions are flagged
Approved alternatives and stock-driven substitutions are visible in the draft.
Confidence and unresolved questions
Low-confidence matches and missing details are shown before approval.
Human review in the MVP
ClientOrder prepares reviewable drafts. Supplier teams stay in control.
Audit trail
Each draft shows how the message became structured order lines.
No autonomous checkout
No payments, no checkout flow and no ERP integration in this first MVP.
Best-fit supplier categories
Built for repeat-order B2B suppliers.
The pattern is the same across verticals: customers know what they need, but suppliers need exact catalogue lines, pack sizes, prices and review steps.
Office and workplace supplies
Same as last month for Manchester, but keep it under £250.
Washroom and cleaning supplies
Send the usual washroom supplies to Shoreditch.
Packaging suppliers
Need more tape, mailing bags and whatever bubble wrap we usually order.
Hospitality consumables
Send the usual cafe disposables but no plastic lids this time.
Vending wholesale
Need 500 Cadburys bars, 300 Cokes and the usual protein snacks.
Facilities and PPE
Need gloves, blue roll and cleaner for Friday. Use approved items only.
Trade and industrial consumables later
Restock the usual fixings, blades and site consumables for next week.
Demo angles
See ClientOrder handle real ordering patterns.
The demo uses deterministic mock data so suppliers can inspect the workflow before real AI, data or integrations are added.
Repeat office order with budget
Account history, workplace supplies and a budget-safe draft.
Washroom reorder by location
A branch-specific usual order mapped to washroom SKUs.
Packaging reorder with vague item names
Tape, mailing bags and usual bubble wrap resolved from history.
Hospitality consumables with customer preference
Cafe disposables with no plastic lids and approved alternatives.
Facilities/PPE with approved list
Approved items, stock notes and unresolved questions.
Vending wholesale large basket
Brand-to-SKU matching, requested units converted into cases, rounded quantities, repeat-order memory, large basket total and supplier review.
Try a natural-message order.
See how a vague customer message becomes a structured supplier order draft with SKUs, substitutions, confidence and review steps.
Try the demoSupplier draft preview
Momentum Gyms - North West route
Cadbury Dairy Milk 45g
CADBURY-DM-45G-48
11 cases
Coca-Cola 330ml
COKE-330-24
13 cases
Usual protein snacks
GRENADE-MIXED-12
4 cases
Give every customer account an AI ordering agent.
We are looking for B2B suppliers and wholesalers with repeat-order customers to test ClientOrder using a small sample catalogue.